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Shipping & returns
Delivery
For the delivery of our packages we use the parcel
Kiala. There is always a Kiala collection point in your area where you can often outside office hours! And you do not stay home! Easy yet!
We strive to provide the products within 2-5 working days of sending your payment. It is however possible that a product is not available. In that case you will hear this time and creates a new delivery appointment with you.
Shipping
We use as a contribution to the packaging and shipping within the Netherlands the following rates:
When stating your order you will see exactly what the shipping costs.
Collection
You can order in person, by appointment only. Once your order is ready we will be having contact you to make an appointment. Obviously in the case of pick up no shipping charge.
Returns and defects
Despite the great care we devote to your order, it is possible that an article fails or fault of your own that you receive the wrong product. In these cases you within 10 days written contact with wood toy land. You can send your written complaint to Customer country wood toys
The Woerts June 9411 LZ Beilen Netherlands.
For a quick handling of your complaint you a copy of the invoice to be sent and the reason for the return number. We always wait for further instructions on items you will return to us. Unstamped shipments are not accepted.
For the delivery of our packages we use the parcel
Kiala. There is always a Kiala collection point in your area where you can often outside office hours! And you do not stay home! Easy yet!
We strive to provide the products within 2-5 working days of sending your payment. It is however possible that a product is not available. In that case you will hear this time and creates a new delivery appointment with you.
Shipping
We use as a contribution to the packaging and shipping within the Netherlands the following rates:
- Pick: free. Pickup is by appointment!
- Shipping within Netherlands: € 4.95 (prepay).
When stating your order you will see exactly what the shipping costs.
Collection
You can order in person, by appointment only. Once your order is ready we will be having contact you to make an appointment. Obviously in the case of pick up no shipping charge.
Returns and defects
Despite the great care we devote to your order, it is possible that an article fails or fault of your own that you receive the wrong product. In these cases you within 10 days written contact with wood toy land. You can send your written complaint to Customer country wood toys
The Woerts June 9411 LZ Beilen Netherlands.
For a quick handling of your complaint you a copy of the invoice to be sent and the reason for the return number. We always wait for further instructions on items you will return to us. Unstamped shipments are not accepted.
